Leadership and Management of a Law Firm; Delivering Excellent Client Service Cost-effectively


from September 20 to September 21, 2018

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  • 2018-09-20 08:30:00 2018-09-21 18:00:00 Europe/London Leadership and Management of a Law Firm; Delivering Excellent Client Service Cost-effectively LONDON, UNITED KINGDOM UIA
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Inspirational leadership and effective management are increasingly important for law firms.  Competition from other law firms and organisations offering streamlined legal services means that there is a constant pressure on price, delivery and “added value”.  Leadership and management skills are not generally taught in law school.  Day 1 considers the key requirements of leading and managing a flourishing profit-making law firm.  Day 2 considers the essential, but often time-consuming skills, required for the fruitful and constructive management of people within the firm.

Who should attend?

  • Senior partners, Managing Partners, heads of department, supervisors, practising lawyers, office managers, practice managers, and team leaders.
  • All members of the law firm who want to develop their skills in leadership, management and communication of his/her firm, department or own practice.
  • All those who advise lawyers on these skills.                                                                                                                                                     

Reasons for attending: outcomes of the training

Development of your skills, knowledge, confidence and understanding of how to:

  • Win, keep and grow the clients you want, cost-effectively
  • Lead your firm in the direction you want it to go
  • Increase effectiveness and efficiency within the firm
  • Maximise return on investment of all the resources of your firm
  • Stay ahead of all developments
  • Satisfy the increasingly high expectations of clients requiring speedy pro-activity, creativity and innovation all at a lower cost

Confirmation that what you are doing is correct and:

  • To generate, introduce and implement creative ideas
  • To increase motivation
  • To revise and refresh knowledge
  • To revise, practise and update skills
  • Tips and techniques to use and traps to avoid
  • Practical, relevant, and immediately applicable time-saving tips

Interactive workshop

  • Sessions are conducted in a whole variety of ways, including: presentations, PowerPoint, delegates working individually, in pairs, in small groups, in larger groups, as a whole.
  • Interactive participation by the delegates includes: case-studies, role plays, quizzes, exercises, practicals, questionnaires, templates, checklists, problem-solving and theory-to-practise sessions.
  • Discussions allow delegates to share their experiences with others and have constructive problem-solving discussions, which lead to practical and relevant solutions and lessons learned.
  • Personal Action Plan - each individual creates a Personal Action Plan, of actions that they will carry out when they return to work.   They can then immediately apply what they have learned as soon as they get back to the office from the training.

Working language

The sessions will be held in English without simultaneous translation.

Accreditation of courses

Every participant attending the entire 2 days Training Workshop programme will receive a “Certificate of Attendance” at the end of the Training that may be used for obtaining “Credits” for “Continuing Legal Education” - “Continuing Professional Development” purposes, depending on national rules. For more information, please contact the UIA.

Number of participants is strictly limited 

Minimum number of participants: 15 / Maximum number of participants: 32 

Register now for lower rates and to be certain of your place

We register on a first come, first served basis and we are limited to an absolute maximum of 32 participants.  When the workshop is full, we regretfully cannot accept any more registrations. 


  • Adelaide House



Workshop Venue

Bryan Cave Leighton Paisner LLP
Adelaide House, London Bridge
London – United Kingdom – EC4R 9HA

Registration Fees

These fees cover participation in the Course, the coffee breaks, lunches on Thursday, September 20 & Friday, September 21, as well as the documentation. The cocktail reception on Thursday, September 20 is kindly offered by the Law Society of England & Wales.

UIA Members

On or before July 20, 2018:

Standard Registration: € 745 / £ 659*

Young Lawyer (<35**): € 695 / £ 619*

After July 20, 2018:

Standard Registration: € 795 / £ 699*

Young Lawyer (<35**): € 745 / £ 659*

Non Members

On or before July 20, 2018:

Standard Registration: € 795 / £ 699*

Young Lawyer (<35**): € 745 / £ 659*

After July 20, 2018:

Standard Registration: € 845 / £ 739*

Young Lawyer (<35**): € 795 / £ 699*

*The VAT (20%) can be applied to the amount here above according to the European Directive 2006/112/CE of November 28, 2006.For more information, please contact the UIA. If you provide an EU VAT ID number, the VAT will not be charged.

**Please attach proof of age to the registration form to benefit from young lawyers fee.


Hotel Reservation

A limited number of rooms have been pre-booked at a preferential rate. Reservations should be made directly through the hotel. Credit card details must be given in order to secure your reservation. Please note that the number of rooms is limited. We recommend that you proceed with your reservations as soon as possible.


500 meters/0.3 miles from the venue

8-18 London Bridge Street
London SE1 9SG, United Kingdom
T +44 (0)20 7855 2200
F +44 (0)20 7855 2233
E reservations@londonbridgehotel.com

Standard Room Single occupancy:          £ 231.75  per night
Standard Room Double occupancy:        £ 248.70  per night
Includes Breakfast Buffet, Wi-Fi and Taxes at 20%
To benefit from the preferential rate, indicate the group reference BLPL200918

Reservations should be made:

  • By phone: +44 (0) 207 855 2210/2211 mentioning “BLPL200918”
  • By email: reservations@londonbridgehotel.com mentioning “BLPL200918”


The PEP Partnership LLP
Reading, United Kingdom



Pippa Blakemore has been advising law firms all over the world on the creation of strategy and its implementation since 1985, when she set up PEP. Pippa has worked for more than 80 regional, national and international law firms, as a consultant, or on an interim, project or ad hoc basis. For example, she has advised on more than 90 winning pitches and worked with more than 6,000 lawyers in all practice areas and in all sizes of law firms.

Pippa started her academic life as a mathematician, after which she studied Politics, Philosophy and Economics, and graduated from the University of Bristol in Politics, followed by a Post-Graduate Certificate in Education in History also from Bristol University. Her clients also include government bodies, global corporates, not-for-profit organisations and charities, which gives her a first-hand understanding and experience of the challenges facing the clients of law firms, and hence she can advise law firms accordingly.

Pippa Blakemore’s advice to her clients includes: strategy creation and implementation, business development, rainmaking, client relationship management, leadership, management skills, project management, communication strategies and skills, problem solving, recruitment, appraisals, mentoring, coaching, speech writing, speech making, marketing and media management, public relations. Pippa has presented to lawyers all over the world, including Europe, United States, Canada, Africa, Mexico, South America, New Zealand and in Dubai.

Pippa’s extensive writing includes publications in articles, on websites and chapters in books on: business development, marketing and training for lawyers, which have been published on several continents and in several languages, including Catalan, Spanish, French and Finnish. She has also published on European politics and education, food and wine. Pippa’s books are “Law Firm Pitches & Tenders: Presenting to Win” published by Worldwide Legal Research in October 2014 and “Networking for Lawyers: a pocket guide to building business relationships” published in October 2011. Pippa Blakemore is a Freeman of the City of London, which entitles her to drive sheep and cattle across London Bridge




All cancellations will be subject to a 50% deduction and will have to be sent in writing, to be received by the Union Internationale des Avocats no later than August 20, 2018. No refund will be made for cancellations received after this date.


Anyone who requires a visa invitation letter in order to attend the training course should register and pay their registration fees no later than August 20, 2018 to ensure there is enough time to obtain a visa.

All cancellations due to a visa refusal will be refunded in full, minus €50 + VAT to cover administrative costs, provided that the UIA has received the registration documents and total registration fees no later than August 20, 2018.

If you register after this date, only 50% of the amount paid minus €50 + VAT to cover administrative costs will be refunded for cancellations due to visa refusals.

All cancellations due to a visa refusal must be sent in writing and reach the UIA before the training course. Cancellations must be accompanied by a proof of visa refusal.

If your visa is issued after the training course date or if you do not have proof of visa refusal, you will not be entitled to a refund.


All registrations received by the Union Internationale des Avocats (UIA) along with the full payment of fees corresponding to the events selected will be confirmed in writing.

Due to the European legislation (Directive 2006-112-CE art.52), the UIA has to invoice the amount including the French VAT currently at 20%. However, you can deduct the VAT through your local fiscal administration.

The UIA reserves the right to cancel or postpone the training course to a later date, change the training course venue and/or programme, make any corrections or modifications in the information published in the training course programme and cancel any invitation to participate in the training course, at any time and at their entire discretion, without having to provide any reasons for the same.

Neither the UIA, nor any of its managers, employees, agents, members or representatives shall be held responsible for any loss or damage, of any nature, suffered (directly or indirectly) by a delegate, accompanying person or a third party following any cancellations, changes, postponements or modifications.

The UIA strongly advises participants to subscribe to modifiable and/or refundable services, as well as to take out a cancellation insurance.

Neither the UIA, nor any of its managers, employees, agents, members or representatives shall be held responsible for any loss or damage, of any nature whatever, suffered (directly or indirectly) by a delegate or accompanying person, except in case of death or personal injury due to gross negligence by the UIA.

The contractual relations between the UIA and each participant (delegate or accompanying person) in relation to the training course are subject to French law and jurisdiction, to the exclusion of any other law. Paris is the city of jurisdiction.


It is the responsibility of participants to ensure compliance with police, customs and health formalities for their journey. Participants unable to take part in the training course because of their inability to take a flight or any other means of transportation due to being unable to provide the documents required (passport, visa, vaccination certificate, etc.) cannot claim any reimbursement.

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Your data is processed in accordance with French Law no. 78-17 of January 6, 1978 on computerized data processing, personal data and civil liberties, and EU Regulation no. 2016/679 on data protection:

• The data that is necessary for the performance of your contract with the UIA is processed for the following purposes:
i. for the purpose of customer management; ii. for the issuance, collection and verification of invoices.
This data is kept for 10 years after the completion of our last contract.

• If necessary, your data is processed to the extent that is necessary in order to manage:
i. your attempt to be awarded a prize by the UIA; If your application is not successful, the data is deleted within 3 months of the end of the selection process.

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iii.to carry out market studies;
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- your resume to relevant authorities with a view to enabling you to obtain accreditation as part of vocational training and in order to inform participants,
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3. By making a written request (including in electronic format) that is dated, signed, and sent to UIA’s data processing officer with proof of your identity, you can obtain from the UIA a free copy (including in electronic format) of the personal data the concerns you, as well as, where appropriate, the rectification or deletion of data that is inaccurate, incomplete or irrelevant, or the limitation of processing within 30 days. You also have a right to data portability. After this period of 30 days, you may consider that the application has been rejected.
You can, under Article 40-1 of the above Law, set guidelines for the retention, deletion and disclosure of your personal data after your death.

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CNIL, 3 Place Fontenoy - TSA 80715 - 75334 PARIS CEDEX 07 (FRANCE) Tel. + 33 1 53 73 22 22 - https://www.cnil.fr/en/contact-cnil

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